LOUIS THAI Warranty — Slope Chart Grid<\/title>\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" \/>\n <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/apexcharts\"><\/script>\n <style>\n :root{\n --navy:#003865; --blue:#0A6AD8; --ink:#001B44; --muted:#5B6B7A;\n --card:#ffffff; --bg:#ffffff; --border:#E8EEF3;\n }\n body{margin:0;padding:24px;background:var(--bg);\n font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,\"Helvetica Neue\",Arial}\n h1{margin:0 0 8px;font-size:20px;color:var(--navy)}\n p.lead{margin:0 0 16px;color:var(--muted)}\n .grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;max-width:1080px;margin:0 auto}\n .card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:16px;box-shadow:0 8px 24px rgba(0,0,0,.06)}\n .title{font-weight:600;color:var(--ink);margin:0 0 8px}\n <\/style>\n<\/head>\n<body>\n <h1>Warranty Loyalty — Slope Chart (Grid)<\/h1>\n <p class=\"lead\">Editorial slopes for 2023\u21922024. Repeat share rises from 18.39% to 45.00%. New share falls accordingly.<\/p>\n <div class=\"grid\">\n <div class=\"card\">\n <div class=\"title\">Repeat Customers Share<\/div>\n <div id=\"slopeRepeat\"><\/div>\n <\/div>\n <div class=\"card\">\n <div class=\"title\">New Customers Share<\/div>\n <div id=\"slopeNew\"><\/div>\n <\/div>\n <\/div>\n\n <script>\n const years = [\"2023\",\"2024\"];\n const repeatShare = [18.39, 45.00];\n const newShare = repeatShare.map(v => +(100 - v).toFixed(2));\n\n const baseSlope = (values, color) => ({\n chart: { type: \"line\", height: 260, toolbar: { show:false } },\n series: [{ name:\"\", data: values }],\n xaxis: {\n categories: years, axisBorder:{show:false}, axisTicks:{show:false},\n labels:{ style:{ colors:\"#51606E\" } }\n },\n yaxis: {\n min: 0, max: 100, tickAmount: 4,\n labels: { formatter:(v)=>`${v.toFixed(0)}%`, style:{ colors:\"#51606E\" } }\n },\n grid: { strokeDashArray: 4 },\n dataLabels: {\n enabled: true,\n formatter: (val, ctx) => {\n const i = ctx.dataPointIndex;\n return `${years[i]} ${val.toFixed(2)}%`;\n },\n background: { enabled:true, borderRadius:6, borderWidth:0 },\n offsetY: -10\n },\n stroke: { width: 3, colors: [color] },\n markers: { size: 5, colors: [\"#fff\"], strokeColors: color, strokeWidth: 2 },\n tooltip: { enabled: false }\n });\n\n new ApexCharts(document.querySelector(\"#slopeRepeat\"), baseSlope(repeatShare, \"#003865\")).render();\n new ApexCharts(document.querySelector(\"#slopeNew\"), baseSlope(newShare, \"#0A6AD8\")).render();\n <\/script>\n<\/body>\n<\/html>\n\n\n\n\n\n<p>This commitment has translated directly into client confidence. The repeat purchase rate reached an impressive <strong>66.42%<\/strong>, showing that more than two-thirds of warranty clients chose to renew or repurchase. The share of repeat purchases grew from <strong>18.39% in 2023<\/strong> to <strong>45.00% in 2024<\/strong>, marking a sharp rise in customer retention and satisfaction.Although warranty products currently contribute about <strong>1% to the Group\u2019s total revenue<\/strong>, their consistent growth signals an expanding niche with strong potential. The upward trend highlights how warranty offerings are not only safeguarding clients but also evolving into a loyalty driver and a long-term business opportunity for LOUIS THAI.<\/p>\n\n\n\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n <meta charset=\"UTF-8\" \/>\n <title>LOUIS THAI — Warranty Loyalty Quick Quiz<\/title>\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" \/>\n <style>\n :root{\n --navy:#003865; \/* deep navy *\/\n --blue:#0A6AD8; \/* jetblue-like blue *\/\n --ink:#001B44; \/* dark accent *\/\n --muted:#5B6B7A;\n --border:#E5EEF6;\n --ok:#0A6AD8;\n --err:#D7263D;\n --bg:#FFFFFF; --card:#FFFFFF;\n }\n *{box-sizing:border-box}\n body{\n margin:0; padding:24px; background:var(--bg);\n font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,\"Helvetica Neue\",Arial;\n color:var(--ink);\n }\n .wrap{max-width:780px;margin:0 auto}\n .card{\n background:var(--card); border:1px solid var(--border); border-radius:16px;\n padding:24px; box-shadow:0 10px 30px rgba(0,0,0,.06)\n }\n h1{margin:0 0 8px; font-size:22px; color:var(--navy)}\n p.lead{margin:0 0 18px; color:var(--muted)}\n fieldset{\n margin:0; border:0; padding:0;\n }\n .option{\n display:flex; align-items:flex-start; gap:12px;\n border:1px solid var(--border); border-radius:12px; padding:12px 14px;\n margin-bottom:10px; background:#fff; transition:box-shadow .2s, border-color .2s;\n cursor:pointer;\n }\n .option:hover{ box-shadow:0 6px 16px rgba(0,0,0,.06); border-color:#d6e6f5 }\n .option input{ margin-top:3px }\n .option.correct{ border-color:#78C57A }\n .option.incorrect{ border-color:var(--err) }\n\n .actions{ display:flex; gap:10px; margin-top:14px; flex-wrap:wrap }\n button{\n appearance:none; border:0; border-radius:12px; padding:12px 18px;\n font-weight:600; color:#fff; cursor:pointer; transition:transform .04s ease, opacity .2s ease;\n background:linear-gradient(135deg, var(--navy), var(--blue));\n }\n button:active{ transform:translateY(1px) }\n button.secondary{\n background:#eef4fb; color:var(--ink); border:1px solid var(--border)\n }\n .meta{\n margin-top:12px; color:var(--muted); font-size:12px\n }\n .feedback{\n margin-top:14px; padding:12px 14px; border-radius:12px; border:1px solid var(--border);\n background:#f9fcff; display:none;\n }\n .feedback.ok{ display:block; border-color:#78C57A; background:#f2fbf3 }\n .feedback.err{ display:block; border-color:#ffd1d6; background:#fff5f6 }\n .badge{\n display:inline-block; font-size:12px; padding:4px 8px; border-radius:999px;\n background:#ECF3FF; color:var(--blue); margin-left:8px\n }\n .sr-only{\n position:absolute !important; height:1px;width:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);\n white-space:nowrap; border:0; padding:0; margin:-1px;\n }\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <div class=\"card\" role=\"region\" aria-labelledby=\"quiz-title\">\n <h1 id=\"quiz-title\">Warranty Loyalty — Quick Quiz\n <span class=\"badge\">Interactive<\/span>\n <\/h1>\n <p class=\"lead\">Answer this one-question quiz based on the 2023-2024 warranty results to test your understanding.<\/p>\n\n \n <form id=\"quiz\" novalidate action=\"\">\n <fieldset>\n <legend class=\"sr-only\">Quiz question<\/legend>\n <div id=\"question\" style=\"font-weight:600; margin-bottom:12px;\">\n From 2023 to 2024, what happened to the <em>repeat purchase share<\/em> of LOUIS THAI’s warranty products?\n <\/div>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"A\" \/>\n <span>It decreased from <strong>45.00%<\/strong> to <strong>18.39%<\/strong>.<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"B\" \/>\n <span>It stayed about the same (little to no change).<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"C\" \/>\n <span>It increased from <strong>18.39%<\/strong> to <strong>45.00%<\/strong>.<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"D\" \/>\n <span>It dropped to roughly the warranty revenue share of <strong>~1%<\/strong>.<\/span>\n <\/label>\n <\/fieldset>\n\n <div class=\"actions\">\n <button type=\"submit\" id=\"submitBtn\" aria-describedby=\"hint\">Submit<\/button>\n <button type=\"button\" id=\"retryBtn\" class=\"secondary\">Try Again<\/button>\n <\/div>\n\n <div id=\"hint\" class=\"meta\">\n Hint: The repeat purchase share rose strongly while warranty revenue is ~1% of Group revenue.\n <\/div>\n\n <div id=\"feedback\" class=\"feedback\" aria-live=\"polite\" role=\"status\"><\/div>\n <input type=\"hidden\" name=\"trp-form-language\" value=\"hk\"\/><\/form>\n\n <script>\n \/\/ ===== Config =====\n const CORRECT = \"C\"; \/\/ correct option key\n const STORAGE_KEY = \"lt_warranty_quiz_answered\"; \/\/ localStorage flag\n\n const quiz = document.getElementById(\"quiz\");\n const feedback = document.getElementById(\"feedback\");\n const submitBtn = document.getElementById(\"submitBtn\");\n const retryBtn = document.getElementById(\"retryBtn\");\n const options = Array.from(document.querySelectorAll(\".option\"));\n\n \/\/ Restore completion state\n const wasAnswered = localStorage.getItem(STORAGE_KEY) === \"1\";\n if (wasAnswered) {\n \/\/ If already answered before, disable inputs (you can remove this block if you don't want persistence)\n disableQuiz(true);\n showMsg(\"You have already completed this quiz on this browser. Click \"Try Again\" to reset.\", \"ok\");\n }\n\n quiz.addEventListener(\"submit\", (e) => {\n e.preventDefault();\n const chosen = quiz.q1.value;\n clearStyles();\n\n if (!chosen) {\n showMsg(\"Please select an option before submitting.\", \"err\");\n return;\n }\n\n const chosenLabel = options.find(l => l.querySelector(\"input\").value === chosen);\n const correctLabel = options.find(l => l.querySelector(\"input\").value === CORRECT);\n\n if (chosen === CORRECT) {\n chosenLabel.classList.add(\"correct\");\n showMsg(\"\u2705 Correct! Repeat purchase share increased from 18.39% (2023) to 45.00% (2024), reflecting stronger loyalty.\", \"ok\");\n localStorage.setItem(STORAGE_KEY, \"1\");\n disableQuiz(true);\n } else {\n chosenLabel.classList.add(\"incorrect\");\n correctLabel.classList.add(\"correct\");\n showMsg(\"\u274c Not quite. The correct answer is: It increased from 18.39% to 45.00%.\", \"err\");\n }\n });\n\n retryBtn.addEventListener(\"click\", () => {\n localStorage.removeItem(STORAGE_KEY);\n clearStyles();\n showMsg(\"\", null);\n disableQuiz(false);\n quiz.reset();\n });\n\n function showMsg(text, type){\n feedback.textContent = text;\n feedback.className = \"feedback\";\n if (type === \"ok\") feedback.classList.add(\"ok\");\n if (type === \"err\") feedback.classList.add(\"err\");\n if (text) feedback.style.display = \"block\";\n else feedback.style.display = \"none\";\n }\n function clearStyles(){\n options.forEach(el => el.classList.remove(\"correct\",\"incorrect\"));\n }\n function disableQuiz(disabled){\n options.forEach(el => el.querySelector(\"input\").disabled = disabled);\n submitBtn.disabled = disabled;\n }\n <\/script>\n<\/body>\n<\/html>\n\n\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>The 2023\u20132024 journey of LOUIS THAI\u2019s Warranty Products reflects a strong story of trust, service excellence, and growing client loyalty. Since 2022, the brand has maintained a zero-complaint record, with no refund requests and no delivery delays on warranty replacements\u2014an achievement that underscores its commitment to reliability. LOUIS THAI Warranty — Slope Chart Grid Warranty […]<\/p>","protected":false},"author":3,"featured_media":7087,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","_joinchat":[],"ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[50],"tags":[],"class_list":["post-7056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-overview","entry","has-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/comments?post=7056"}],"version-history":[{"count":3,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056\/revisions"}],"predecessor-version":[{"id":7062,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056\/revisions\/7062"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/media\/7087"}],"wp:attachment":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/media?parent=7056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/categories?post=7056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/tags?post=7056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":7056,"date":"2025-09-07T21:12:55","date_gmt":"2025-09-07T13:12:55","guid":{"rendered":"https:\/\/louisthai.com\/?p=7056"},"modified":"2025-09-09T12:16:32","modified_gmt":"2025-09-09T04:16:32","slug":"warranty-product-performance-overview-2023-2024","status":"publish","type":"post","link":"https:\/\/louisthai.com\/hk\/warranty-product-performance-overview-2023-2024\/","title":{"rendered":"Warranty Product Performance Overview 2023\u20132024"},"content":{"rendered":"

The 2023\u20132024 journey of LOUIS THAI\u2019s Warranty Products reflects a strong story of trust, service excellence, and growing client loyalty. Since 2022, the brand has maintained a zero-complaint record<\/b>, with no refund requests and no delivery delays on warranty replacements\u2014an achievement that underscores its commitment to reliability.<\/p>\n\n\n\n\n\n\n \n LOUIS THAI Warranty — Slope Chart Grid<\/title>\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" \/>\n <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/apexcharts\"><\/script>\n <style>\n :root{\n --navy:#003865; --blue:#0A6AD8; --ink:#001B44; --muted:#5B6B7A;\n --card:#ffffff; --bg:#ffffff; --border:#E8EEF3;\n }\n body{margin:0;padding:24px;background:var(--bg);\n font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,\"Helvetica Neue\",Arial}\n h1{margin:0 0 8px;font-size:20px;color:var(--navy)}\n p.lead{margin:0 0 16px;color:var(--muted)}\n .grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;max-width:1080px;margin:0 auto}\n .card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:16px;box-shadow:0 8px 24px rgba(0,0,0,.06)}\n .title{font-weight:600;color:var(--ink);margin:0 0 8px}\n <\/style>\n<\/head>\n<body>\n <h1>Warranty Loyalty — Slope Chart (Grid)<\/h1>\n <p class=\"lead\">Editorial slopes for 2023\u21922024. Repeat share rises from 18.39% to 45.00%. New share falls accordingly.<\/p>\n <div class=\"grid\">\n <div class=\"card\">\n <div class=\"title\">Repeat Customers Share<\/div>\n <div id=\"slopeRepeat\"><\/div>\n <\/div>\n <div class=\"card\">\n <div class=\"title\">New Customers Share<\/div>\n <div id=\"slopeNew\"><\/div>\n <\/div>\n <\/div>\n\n <script>\n const years = [\"2023\",\"2024\"];\n const repeatShare = [18.39, 45.00];\n const newShare = repeatShare.map(v => +(100 - v).toFixed(2));\n\n const baseSlope = (values, color) => ({\n chart: { type: \"line\", height: 260, toolbar: { show:false } },\n series: [{ name:\"\", data: values }],\n xaxis: {\n categories: years, axisBorder:{show:false}, axisTicks:{show:false},\n labels:{ style:{ colors:\"#51606E\" } }\n },\n yaxis: {\n min: 0, max: 100, tickAmount: 4,\n labels: { formatter:(v)=>`${v.toFixed(0)}%`, style:{ colors:\"#51606E\" } }\n },\n grid: { strokeDashArray: 4 },\n dataLabels: {\n enabled: true,\n formatter: (val, ctx) => {\n const i = ctx.dataPointIndex;\n return `${years[i]} ${val.toFixed(2)}%`;\n },\n background: { enabled:true, borderRadius:6, borderWidth:0 },\n offsetY: -10\n },\n stroke: { width: 3, colors: [color] },\n markers: { size: 5, colors: [\"#fff\"], strokeColors: color, strokeWidth: 2 },\n tooltip: { enabled: false }\n });\n\n new ApexCharts(document.querySelector(\"#slopeRepeat\"), baseSlope(repeatShare, \"#003865\")).render();\n new ApexCharts(document.querySelector(\"#slopeNew\"), baseSlope(newShare, \"#0A6AD8\")).render();\n <\/script>\n<\/body>\n<\/html>\n\n\n\n\n\n<p>This commitment has translated directly into client confidence. The repeat purchase rate reached an impressive <strong>66.42%<\/strong>, showing that more than two-thirds of warranty clients chose to renew or repurchase. The share of repeat purchases grew from <strong>18.39% in 2023<\/strong> to <strong>45.00% in 2024<\/strong>, marking a sharp rise in customer retention and satisfaction.Although warranty products currently contribute about <strong>1% to the Group\u2019s total revenue<\/strong>, their consistent growth signals an expanding niche with strong potential. The upward trend highlights how warranty offerings are not only safeguarding clients but also evolving into a loyalty driver and a long-term business opportunity for LOUIS THAI.<\/p>\n\n\n\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n <meta charset=\"UTF-8\" \/>\n <title>LOUIS THAI — Warranty Loyalty Quick Quiz<\/title>\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" \/>\n <style>\n :root{\n --navy:#003865; \/* deep navy *\/\n --blue:#0A6AD8; \/* jetblue-like blue *\/\n --ink:#001B44; \/* dark accent *\/\n --muted:#5B6B7A;\n --border:#E5EEF6;\n --ok:#0A6AD8;\n --err:#D7263D;\n --bg:#FFFFFF; --card:#FFFFFF;\n }\n *{box-sizing:border-box}\n body{\n margin:0; padding:24px; background:var(--bg);\n font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,\"Helvetica Neue\",Arial;\n color:var(--ink);\n }\n .wrap{max-width:780px;margin:0 auto}\n .card{\n background:var(--card); border:1px solid var(--border); border-radius:16px;\n padding:24px; box-shadow:0 10px 30px rgba(0,0,0,.06)\n }\n h1{margin:0 0 8px; font-size:22px; color:var(--navy)}\n p.lead{margin:0 0 18px; color:var(--muted)}\n fieldset{\n margin:0; border:0; padding:0;\n }\n .option{\n display:flex; align-items:flex-start; gap:12px;\n border:1px solid var(--border); border-radius:12px; padding:12px 14px;\n margin-bottom:10px; background:#fff; transition:box-shadow .2s, border-color .2s;\n cursor:pointer;\n }\n .option:hover{ box-shadow:0 6px 16px rgba(0,0,0,.06); border-color:#d6e6f5 }\n .option input{ margin-top:3px }\n .option.correct{ border-color:#78C57A }\n .option.incorrect{ border-color:var(--err) }\n\n .actions{ display:flex; gap:10px; margin-top:14px; flex-wrap:wrap }\n button{\n appearance:none; border:0; border-radius:12px; padding:12px 18px;\n font-weight:600; color:#fff; cursor:pointer; transition:transform .04s ease, opacity .2s ease;\n background:linear-gradient(135deg, var(--navy), var(--blue));\n }\n button:active{ transform:translateY(1px) }\n button.secondary{\n background:#eef4fb; color:var(--ink); border:1px solid var(--border)\n }\n .meta{\n margin-top:12px; color:var(--muted); font-size:12px\n }\n .feedback{\n margin-top:14px; padding:12px 14px; border-radius:12px; border:1px solid var(--border);\n background:#f9fcff; display:none;\n }\n .feedback.ok{ display:block; border-color:#78C57A; background:#f2fbf3 }\n .feedback.err{ display:block; border-color:#ffd1d6; background:#fff5f6 }\n .badge{\n display:inline-block; font-size:12px; padding:4px 8px; border-radius:999px;\n background:#ECF3FF; color:var(--blue); margin-left:8px\n }\n .sr-only{\n position:absolute !important; height:1px;width:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);\n white-space:nowrap; border:0; padding:0; margin:-1px;\n }\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <div class=\"card\" role=\"region\" aria-labelledby=\"quiz-title\">\n <h1 id=\"quiz-title\">Warranty Loyalty — Quick Quiz\n <span class=\"badge\">Interactive<\/span>\n <\/h1>\n <p class=\"lead\">Answer this one-question quiz based on the 2023-2024 warranty results to test your understanding.<\/p>\n\n \n <form id=\"quiz\" novalidate action=\"\">\n <fieldset>\n <legend class=\"sr-only\">Quiz question<\/legend>\n <div id=\"question\" style=\"font-weight:600; margin-bottom:12px;\">\n From 2023 to 2024, what happened to the <em>repeat purchase share<\/em> of LOUIS THAI’s warranty products?\n <\/div>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"A\" \/>\n <span>It decreased from <strong>45.00%<\/strong> to <strong>18.39%<\/strong>.<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"B\" \/>\n <span>It stayed about the same (little to no change).<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"C\" \/>\n <span>It increased from <strong>18.39%<\/strong> to <strong>45.00%<\/strong>.<\/span>\n <\/label>\n\n <label class=\"option\">\n <input type=\"radio\" name=\"q1\" value=\"D\" \/>\n <span>It dropped to roughly the warranty revenue share of <strong>~1%<\/strong>.<\/span>\n <\/label>\n <\/fieldset>\n\n <div class=\"actions\">\n <button type=\"submit\" id=\"submitBtn\" aria-describedby=\"hint\">Submit<\/button>\n <button type=\"button\" id=\"retryBtn\" class=\"secondary\">Try Again<\/button>\n <\/div>\n\n <div id=\"hint\" class=\"meta\">\n Hint: The repeat purchase share rose strongly while warranty revenue is ~1% of Group revenue.\n <\/div>\n\n <div id=\"feedback\" class=\"feedback\" aria-live=\"polite\" role=\"status\"><\/div>\n <input type=\"hidden\" name=\"trp-form-language\" value=\"hk\"\/><\/form>\n\n <script>\n \/\/ ===== Config =====\n const CORRECT = \"C\"; \/\/ correct option key\n const STORAGE_KEY = \"lt_warranty_quiz_answered\"; \/\/ localStorage flag\n\n const quiz = document.getElementById(\"quiz\");\n const feedback = document.getElementById(\"feedback\");\n const submitBtn = document.getElementById(\"submitBtn\");\n const retryBtn = document.getElementById(\"retryBtn\");\n const options = Array.from(document.querySelectorAll(\".option\"));\n\n \/\/ Restore completion state\n const wasAnswered = localStorage.getItem(STORAGE_KEY) === \"1\";\n if (wasAnswered) {\n \/\/ If already answered before, disable inputs (you can remove this block if you don't want persistence)\n disableQuiz(true);\n showMsg(\"You have already completed this quiz on this browser. Click \"Try Again\" to reset.\", \"ok\");\n }\n\n quiz.addEventListener(\"submit\", (e) => {\n e.preventDefault();\n const chosen = quiz.q1.value;\n clearStyles();\n\n if (!chosen) {\n showMsg(\"Please select an option before submitting.\", \"err\");\n return;\n }\n\n const chosenLabel = options.find(l => l.querySelector(\"input\").value === chosen);\n const correctLabel = options.find(l => l.querySelector(\"input\").value === CORRECT);\n\n if (chosen === CORRECT) {\n chosenLabel.classList.add(\"correct\");\n showMsg(\"\u2705 Correct! Repeat purchase share increased from 18.39% (2023) to 45.00% (2024), reflecting stronger loyalty.\", \"ok\");\n localStorage.setItem(STORAGE_KEY, \"1\");\n disableQuiz(true);\n } else {\n chosenLabel.classList.add(\"incorrect\");\n correctLabel.classList.add(\"correct\");\n showMsg(\"\u274c Not quite. The correct answer is: It increased from 18.39% to 45.00%.\", \"err\");\n }\n });\n\n retryBtn.addEventListener(\"click\", () => {\n localStorage.removeItem(STORAGE_KEY);\n clearStyles();\n showMsg(\"\", null);\n disableQuiz(false);\n quiz.reset();\n });\n\n function showMsg(text, type){\n feedback.textContent = text;\n feedback.className = \"feedback\";\n if (type === \"ok\") feedback.classList.add(\"ok\");\n if (type === \"err\") feedback.classList.add(\"err\");\n if (text) feedback.style.display = \"block\";\n else feedback.style.display = \"none\";\n }\n function clearStyles(){\n options.forEach(el => el.classList.remove(\"correct\",\"incorrect\"));\n }\n function disableQuiz(disabled){\n options.forEach(el => el.querySelector(\"input\").disabled = disabled);\n submitBtn.disabled = disabled;\n }\n <\/script>\n<\/body>\n<\/html>\n\n\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>The 2023\u20132024 journey of LOUIS THAI\u2019s Warranty Products reflects a strong story of trust, service excellence, and growing client loyalty. Since 2022, the brand has maintained a zero-complaint record, with no refund requests and no delivery delays on warranty replacements\u2014an achievement that underscores its commitment to reliability. LOUIS THAI Warranty — Slope Chart Grid Warranty […]<\/p>","protected":false},"author":3,"featured_media":7087,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","_joinchat":[],"ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[50],"tags":[],"class_list":["post-7056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-overview","entry","has-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/comments?post=7056"}],"version-history":[{"count":3,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056\/revisions"}],"predecessor-version":[{"id":7062,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/posts\/7056\/revisions\/7062"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/media\/7087"}],"wp:attachment":[{"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/media?parent=7056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/categories?post=7056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louisthai.com\/hk\/wp-json\/wp\/v2\/tags?post=7056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}