IICU Task Force Officially Launched – Customer Cooperation Required
Dear Valued Customer,
We sincerely appreciate your continued trust and support in LOUIS THAI. To further enhance our service quality and ensure customer rights are well protected, the LOUIS THAI independent unit – IICU (Inspection and Investigation of Case Unit) Task Force will officially commence operations this month, conducting relevant investigative work.
On our first task we will take Key Responsibilities of the IICU Task Force:
- Inspection and Investigation of Cases
Ensuring all relevant matters comply with company regulations and safeguard customer rights. - In-depth Collection of Customer Feedback
Enhancing service quality and operational processes. - Monitoring and Improving Service Standards
Guaranteeing fair and high-quality experiences for all customers.
During the investigation process, our representatives may contact you via phone calls, online surveys, or face-to-face interviews. We kindly ask for your cooperation in providing valuable feedback. Your input is crucial in refining our service system and ensuring you receive even better service in the future.
If you have any questions or require further information regarding the investigation, please feel free to contact our customer service team. We deeply appreciate your understanding and support. Your insights will help drive LOUIS THAI to even greater heights.
Wishing you success and prosperity!
LOUIS THAI International Group Sdn Bhd
IICU 小组部队正式启动及客户调查工作的通知
IICU 小组部队即将启动，敬请客户配合调查工作
尊敬的客户：
感谢您一直以来对 LOUIS THAI 的信任与支持。为了进一步提升我们的服务质量，并确保客户权益得到有效维护，LOUIS THAI 独立小组IICU（Inspection and Investigation of Case Unit）小组部队 将于本月正式启动，并展开第一项相关调查工作。
此次开跑的首要任务工作IICU 小组部队的主要职责包括：
1. 案件审查与调查 确保所有相关事务符合公司规定及客户权益；
2. 深入收集客户反馈 优化我们的服务质量与运营流程；
3. 监督及改进服务标准 确保每位客户都能获得公平、优质的体验。
在调查期间，我们的专员可能会通过电话、线上问卷或面对面访谈的方式与您联系，敬请您给予支持与配合。您的反馈对我们至关重要，它不仅有助于完善我们的服务体系，也能让您未来享受更优质的服务体验。
若您有任何疑问或需要进一步了解调查详情，欢迎随时与我们的客户服务团队联系。感谢您的理解与合作，我们期待您的宝贵意见，共同推动 LOUIS THAI 持续发展。
敬祝 事业顺利，万事如意！
LOUIS THAI International Group Sdn Bhd
