LOUIS THAI
Service Process Overview · 2025 · SPO_V4
Service Process Overview 服务流程概述
From booking to manufacturing and IICU follow-up, we run a five-step service flow designed for speed, clarity, and customer-first decision-making — while following Malaysian laws and protecting customer rights. 从预约到制造与 IICU 回访,我们以「5大步骤」确保速度、清晰与客户自主决策,同时严格遵循马来西亚法律并保障客户权益。
KYC required
需KYC认证
Operated under LOUIS THAI Occult Necromancy Solutions. Identity verification helps protect both parties.
由 LOUIS THAI Occult Necromancy Solutions 运营。KYC 有助于保障双方权益与流程合规。
IICU follow-up
IICU 回访复查
Independent Inspection & Investigation Unit collects feedback within 3–8 months to continuously improve service quality.
由独立单位 IICU 在 3–8 个月内进行回访与反馈收集,持续优化服务质量。
Customer-first
客户优先
Transparent process, respect decisions, and strict compliance with legal regulations.
流程透明、尊重客户决定,并严格遵循法律规范。
5-Step Workflow 五步骤流程
Consultation → Analysis → Recommendation → Manufacturing → Review 咨询 → 分析 → 推荐 → 制造 → 回访Confirm fast, start within 24 hours 快速确认,24小时内服务
- KYC required.需进行 KYC 认证。
- Booking can be confirmed within 60 minutes.预约可在 60 分钟内确认。
- Service is guaranteed within 24 hours.并保证 24 小时内提供服务。
Phone consultation (25–80 minutes) 电话咨询(25–80分钟)
- First consultation is by phone.首次咨询通过电话进行。
- Duration depends on package selected (25–80 min).时长依据套餐(25–80分钟)。
- Comprehensive analysis to ensure the most appropriate guidance.全面分析,确保给出最合适的指导。
Pros & cons explained, no forced sales 分析优缺点,无强制销售
- Best adjustment plan based on the customer’s actual situation.依据客户实际情况给出最佳调整方案。
- Pros & cons are explained in detail.并详细分析优缺点(Pros & Cons)。
- No forced sales; suggestions verified by real cases.不强制销售;建议以真实案例验证。
Customer decides, manufacturing starts fast 客户决定是否继续,快速启动制造
- Customer decides whether to proceed with rituals/products.客户自行决定是否需要进一步服务。
- Manufacturing starts as fast as 5 hours (up to 24 hours).确认后最短 5 小时启动,最长 24 小时内启动。
- Delivery 60 minutes to 12 hours (deadline not exceed 12 hours).交付 60 分钟至 12 小时,最长不超过 12 小时。
- Delay ≥ 24 hours: 15% compensation.若超时 ≥ 24 小时:15% 赔偿。
3–8 months follow-up to improve quality 3–8个月回访,持续优化
- IICU conducts return visits and feedback collection within 3–8 months.IICU 在 3–8 个月内进行回访与反馈收集。
- Guarantee service quality and continuously optimize experience.确保服务质量并持续优化客户体验。
Speed · Success Rate · Customer First 效率 · 成功率 · 客户优先
- Efficient processing: fastest 5 hours from booking to delivery.高效处理:从预约到交付最快 5 小时。
- High success rate: maintain 85%+ target across rituals/products.高成功率:法事与产品保持 85%+。
- No forced sales; strict compliance with legal regulations.无强制销售;严格遵循法律规范。
What customers get客户将获得
Clear steps, clear timing, and a decision point before manufacturing — so you stay in control. 清晰流程、清晰时效,并在制造前设置「客户决策点」——让客户始终掌握主动权。
Compensation principle赔偿原则
If delivery delay reaches 24 hours, compensation may apply (15%). 若交付延迟达到 24 小时,客户可获得 15% 赔偿(依条款执行)。

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